Shipping policy

Processing & Order Production Time

  • Processing Time: All of our products are custom handcrafted to order. Standard order processing and production time takes 1–3 business days before shipment (excluding weekends and federal holidays).

  • During peak holiday seasons (such as Christmas, Father's Day, and Mother's Day), processing time may extend to 3–5 business days.

Shipping Rates & Delivery Estimates

We ship all orders from the United States with tracking included.

  • Free Shipping: If your order qualifies for Free Shipping, we will automatically select the most economical standard shipping carrier and service available.

  • Standard Delivery Times: Typical transit time is 3–5 business days once shipped.

  • Need Your Order Faster?

    If you are on a tight schedule or purchasing a gift for an upcoming event, we highly recommend selecting Priority Shipping at checkout. Choosing Priority Shipping ensures faster transit time with the carrier once your item is made.

  • Remote States & Territories: Shipments heading to distant states or non-mainland US locations (including Alaska, Hawaii, Puerto Rico, and APO/FPO addresses) may take longer than standard carrier estimates.

Please note: Total time to receive your order = Production/Processing Time + Shipping Time.

Shipping Carrier Disclaimer & Delivery Delays

Once a package is accepted and scanned by the postal service (USPS/UPS/FedEx), it is under the custody of the carrier. We are not responsible for carrier delays, weather-related holds, transit rerouting, or package movements once handed over to the courier.

All estimated shipping dates are approximations provided by the carrier and are not guaranteed. Final delivery times depend entirely on your destination location and the operating efficiency of the shipping service.

Order Tracking & Incorrect Address

  • Tracking: You will receive an automated email notification with tracking details once your shipping label is printed. Please allow up to 24–48 hours for the postal system to scan and update tracking events.

  • Shipping Address: Buyers are responsible for entering an accurate and complete delivery address at checkout. If a package is returned to us due to an incorrect or incomplete address, the buyer will be responsible for the additional re-shipping postage costs.